Automated Guest Lifecycle Triggers
WHATSAPP● Active
24h Pre-Arrival Invitation
Dear {{guestName}}, we look forward to welcoming you to Danube Boutique Hotel tomorrow! Skip the front desk line by completing your pre-check-in: {{passUrl}}
WHATSAPP● Active
Digital Keypass & Smart Lock PIN
Hello {{guestName}}! Suite #{{roomNumber}} is ready. Your Door Smart Lock PIN is {{doorPin}}. Wi-Fi: {{wifiSsid}} / {{wifiPassword}}. Concierge link: {{conciergeUrl}}
WHATSAPP● Active
Mid-Stay Satisfaction Pulse
Good morning {{guestName}}, how is your stay in Suite #{{roomNumber}}? If you need fresh towels, breakfast in bed, or transport, tap our 24/7 concierge: {{conciergeUrl}}
SMS● Active
Departure Morning Checkout Reminder
Dear {{guestName}}, checkout is today by 11:00 AM. Need more time? Request Late Checkout until 14:00 (€35) or inspect your room folio: {{folioUrl}}
Active Guest Threads (2)
#101Ing. Peter Varga
ActiveNo recent message
#201Dr. Julian Miller
08:05Good morning, could we please have breakfast delivered to Room 201 at 08:30?
I
Ing. Peter VargaSuite #101
WhatsApp Online • HTL-2026-801